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Duración de la Garantía:

Nalsur Jewellery ofrece una garantía de  2 años a partir de la fecha de compra. Este período se ajusta a las normativas legales establecidas por la legislación de protección al consumidor en España.

Cobertura de la Garantía: La garantía cubre defectos ocultos en los productos adquiridos a Nalsur Jewellery que se manifiesten después de la compra y que hagan que el artículo sea inutilizable o disminuyan su valor.

Procedimiento de Reclamación de Garantía: Para solicitar el servicio de garantía, es necesario presentar una copia del recibo o comprobante de compra. Comuníquese con nosotros a través de email: para iniciar el proceso de reclamación de garantía.

Exclusiones de la Garantía:

  • La garantía no cubre daños derivados de un uso inadecuado, desgaste normal o negligencia en el cuidado de la joyería.

  • Tampoco se cubren daños causados por intentos de reparación no autorizados.

Derechos del Consumidor: De acuerdo con la legislación española, los consumidores tienen derecho a solicitar el servicio de garantía en caso de defectos de fabricación que no sean consecuencia del uso normal del producto.

Notas Finales:

​Esa politica de garantía se ajusta a las regulaciones de protección al consumidor en España y describe los términos y condiciones de garantía ofrecidos por Nalsur Jewellery.


Right of Withdrawal: In accordance with Spanish legislation, you have the right to withdraw from your purchase within a period of 14 days from receipt of the product, without the need for justification.

Return Conditions:

  • The product must be returned in its original condition, unused and with all original labels and packaging.

  • All accessories and documentation that were delivered with the product must be included.

  • We reserve the right to refuse the return if the product does not meet these conditions.

Return Procedure:

  • To exercise your right of withdrawal, please contact us via [insert contact information] within the stipulated period.

  • We will provide you with instructions on how to proceed with the return of the product.


  • Once we receive the returned product and verify its condition, we will proceed to make the corresponding refund using the same payment method used in the purchase.

  • We reserve the right to withhold the refund until we receive the returned product or until you provide evidence of its return.


  • Returns of products personalized or modified to your specifications will not be accepted.

  • Products that do not meet the return conditions may not be refunded or depreciation may be applied to the refund.


Terms of use

Welcome to These terms of use govern your access to and use of our website. By using this site, you agree to comply with these conditions. If you do not agree with any part of these conditions, we recommend that you do not use our site.

Use of the Site

  • Use of this site is permitted by persons over 18 years of age or with the supervision and consent of a parent or guardian.

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized use.

  • We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

Intellectual property

  • All content on this site, including images, text, graphics, logos, icons, and software, is the property of [название вашей компании] and is protected by intellectual property laws.

  • No unauthorized reproduction, distribution, modification or use of any content is permitted without the prior written consent of Nalsur Jewellery.

User information

  • By providing any personal information, you warrant that it is true, accurate and complete.

  • We reserve the right to use the information provided in accordance with our privacy policy.

Limitation of Liability

  • Nalsur Jewelery is not responsible for any loss, damage or expense resulting from the use of this site or the purchase of products through it.


  • We reserve the right to modify these conditions at any time. Any changes will be posted on this page.


  • Company Name: Nalsur jewelery

  • Registered Address: Calle tiran lo blanc 4, 03590, Altea (Alicante) Spain

  • Business Registration Number: [Введите ваш номер регистрации]

  • Tax Identification Number (NIF): Y2674637G

  • Contact: Email:, Telephone: 662000043

Company description:

Nalsur Jewelery is dedicated to the creation and sale of exquisite jewelry and accessories. We strive to provide high quality products and exceptional customer service. Our commitment is to provide our customers with a unique and satisfactory shopping experience.


  • Provide quality products that meet the expectations of our customers.

  • Provide responsive and attentive customer service to ensure customer satisfaction.

  • Comply with all legal and ethical regulations in our business operations.



All product prices at Nalsur Jewelery are expressed in euros and include the corresponding Value Added Tax (VAT), unless otherwise indicated.

Price Details:

  • Product prices are clearly displayed on each item page.

  • Shipping costs, if any, will be added to the order total during the checkout process.

Promotions and discounts:

Nalsur Jewelery may offer promotions, discounts or promotional codes on certain products or periods. These will be applied according to the specific conditions indicated in the promotion.


Value Added Tax (VAT) is included in the prices of the products and is calculated according to the rates in force in Spain.

Additional Taxes:

For international orders, customers are responsible for any import taxes, customs duties or other taxes applicable in their destination country.

Price Modifications:

We reserve the right to make changes to product prices at any time. These changes will not affect orders that have already been confirmed and processed.

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